Housekeeper

About Course

1. Cleaning Techniques: Instruction on proper cleaning methods for different surfaces and materials, including dusting, vacuuming, mopping, and polishing.
2. Organizational Skills: Training in organizing tasks efficiently and managing time effectively to complete cleaning duties in a timely manner.
3. Safety and Sanitation: Understanding of safety guidelines and proper use of cleaning chemicals to maintain a safe and sanitary environment.
4. Attention to Detail: Emphasis on paying close attention to detail to ensure thorough cleaning and presentation of the property.
5. Customer Service: Skills for providing excellent customer service, including interacting with residents or guests in a professional and courteous manner.
6. Laundry Care: Instruction on proper care of linens, clothing, and other fabrics, including sorting, washing, drying, folding, and ironing.
7. Communication Skills: Effective communication with supervisors, residents, or guests to understand their cleaning preferences and address any concerns.
8. Teamwork: Collaboration with other housekeeping staff to ensure all cleaning duties are completed efficiently and to a high standard.
9. Environmental Awareness: Understanding of eco-friendly cleaning practices and products to minimize environmental impact.
10. Health and Safety: Knowledge of basic first aid and safety procedures, as well as health and hygiene standards.
11. Cultural Sensitivity: Awareness of different cultural norms and practices, especially when working in diverse environments.
12. Professionalism: Understanding the importance of maintaining a professional demeanor and appearance while on duty.
13. Conflict Resolution: Techniques for resolving conflicts or addressing complaints from residents or guests regarding cleaning services.