About Course
- Cleaning and Maintenance Tasks: Instruction on various cleaning and maintenance duties, such as vacuuming, dusting, mopping, and cleaning windows.
- Property Maintenance: Basic maintenance tasks, such as changing light bulbs, fixing minor plumbing issues, and other general repairs.
- Laundry Assistance: Assisting with laundry tasks, including sorting, washing, drying, folding, and ironing clothes and linens.
- Organization and Time Management: Techniques for organizing tasks efficiently and managing time effectively to complete duties in a timely manner.
- Customer Service: Skills for providing helpful and courteous service to residents, guests, and other staff members.
- Communication Skills: Effective communication with supervisors and other staff members to understand tasks and instructions.
- Safety Awareness: Understanding of safety guidelines and procedures to maintain a safe working environment.
- Teamwork: Collaboration with other staff members to ensure all tasks are completed efficiently and to a high standard.
- Cultural Sensitivity: Awareness of different cultural norms and practices, especially when working in diverse environments.
- Professionalism: Understanding the importance of maintaining a professional demeanor and appearance while on duty.
- Health and Safety: Knowledge of basic first aid and safety procedures, as well as health and hygiene standards.
- Environmental Awareness: Understanding of eco-friendly practices to minimize environmental impact.
- Conflict Resolution: Techniques for resolving conflicts or addressing complaints in a professional manner.
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Course Content